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Customer Testimonies - Christopher Kia Salt Lake, Utah
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"My wife and I started looking for a Kia north of Salt Lake, but the dealers we visited either wouldn't deal or had too many options we didn't want. I filled out a request for dealer quotes on Edmunds.com and within ten minutes Bryan called and said he had the car we wanted. I spoke to him the next morning, and he confirmed the price and the specifics about the car. We drove down to Salt Lake that afternoon. The car was as promised. I held my breath waiting for the add-ons, the mysterious extra charges or the hard sell on the extended warranty, but none of that happened. Instead, we got an additional $500 rebate for financing through Kia at a very competitive rate. Everyone was super friendly, and the whole process was the best I've experienced, although it did take more time than I would have liked. Once we got home we examined the invoice and realized we got a few options we hadn't taken into consideration in calculating the price, so the deal was even better than we had thought. I'd recommend these guys in a heartbeat, and I will surely start there for our next car. Pam loves her red Sportage, and the features are great fun."
Phil Falkowski & Pam Coburn
My sincere thanks to my Sales Rep Brayden Solt, Christopher KIA’s Sales Manager Dustin K. Lawrence, Reconditioning Coordinator Craig Fisher and Finance Manager Todd (last name unavailable).
Brayden displayed customer service acumen beyond his years (he’s 5 years younger than my youngest son) during the purchase process of my new 2010 Kia Soul (December 27, 2010). My questions were answered on the spot, or in a timely manner when necessary. There was no pressure to complete the deal until I was comfortable that every detail was handled.
Dustin was the consummate professional, overseeing the transaction, offering help when appropriate, and allowing Brayden to be the point person throughout. His previous relationship with my family in regard to our two previous KIA Sportage lease/purchases was a key factor in buying the Soul at Christopher Kia Salt Lake.
When it was time to complete the financing aspect of the purchase, Todd was efficient and patient at the same time. Before I knew it, the deal was done…and to my satisfaction. He found the best deal out there, as I soon found out after comparing his terms with my personal bank’s offer the same day.
Finally, Craig took care of a couple minor scratches to the Soul’s hood within a few minutes of bringing it in, having me on the road 30 minutes after my arrival…with fine workmanship to boot.
I’ve ordered an ipod cable, and anticipate its shipment sometime this week. Visiting the parts department the other day assured me they’ll do their best to get it here as soon as possible.
With appreciation for a job well done."
"The Salesman did a very good job. He went above and beyond in working on a deal and getting a price I could afford. He contacted me several times and gave me good advice on what to look out for. He was very pleasant to work with. I would go to them again. " Deanne Gibson, Ogden, Ut
"I just wanted to write a quick complimentary note on the excellent service the sales staff provided. Romer and Danny were great. They made leasing the Kia Soul a pleasant experience. Their integrity, commitment to their job, and honesty made me feel comfortable. Overall a very pleasurable experience!" Jacque Clarken, Salt Lake City
"Please send my regards to Romer for the time he spent with me, and any of the other staff that stayed late to assist me. I'm not sure what you're closing time is, but stopping by was a last minute decision. I didn't intend on speaking with anyone, but Romer made sure I felt welcome to take as long as I needed, even when I told him I was just killing time. I was impressed with Romer. He answered all of my questions, and if I decide to buy a new Sorento, it will be from him." Ian Terrant Thayne, WY
"I was in the dealership for service, not to buy a new car. As I was waiting, I wandered into the showroom and approached by a very friendly salesman. Romer answered all of my questions, and wasn't pushy. He was so fun to work with and was always thinking of my needs, not just trying to push me into a car. I fell in love with the new Sportage. He worked hard to make my deal happen. He helped me trade my 2006 Sportage in on a 2011, and lower my payment. I will not only refer friends to him, I will also look forward to working with him on my next vehicle purchase." Jessica Hogan, West Jordan
"My sales consultant did an excellent job of steering me thru the process of buying a new car. I appreciate his help and the help of your entire sales staff. It was a great experience. Thanks so much!" Kaye Spillman, Salt Lake City
"I was very pleased with the service I received from Romer last weekend. It was my first time buying a car and I had spent the entire Saturday going to nine different dealerships, only to get poor, pushy service. I left every dealership more frustrated. After eleven hours of shopping, we stopped at Christopher Kia and were immediately greeted by Romer. His magnetic, bubbly personality cheered me up almost immediately. It was refreshing to meet a salesperson that wasn't playing games. He was upfront, honest, and fair. He stayed by my side the entire time, and answered all of my questions. I would recommend Romer to anyone trying to find a new car. I will definitely be returning to buy my next car!" Sara Vogel, Salt Lake City
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Christopher Kia Salt Lake City - Home
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